Frequently Asked Questions

How can I contact GimmeSomeStrings.com?

You can call us at 1-888-451-6663 or email us at info@gimmesomestrings.com.

How do I know my transaction will be safe?

Our online shopping cart and security technology ensures the safest and most reliable checkout experience for our customers.

GimmeSomeStrings.com secures your personal information from unauthorized access, use or disclosure. GimmeSomeStrings.com secures the personal information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number or personal data) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol. GimmeSomeStrings.com does not sell, rent or lease your personal information to other third party companies.

What happens after I’ve placed my order?

Here at GimmeSomeStrings.com, we process and ship almost all orders within 24 hours, in order to get your order to you as quickly possible.

If there will be any significant delay, we will contact you and let you know. 

How are products delivered to me?

Most orders will be shipped via USPS in order to provide the most cost effective solution to our customers. 

What is your refund or exchange policy?

We accept returns within 365 days of purchase as long as the product has not been opened, used, or damaged.  Please contact customer service if you need to make a return.

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We respect your privacy.

We never sell, share or rent your personal information to any third parties under any circumstances. We may share information with governmental agencies or other companies assisting us in fraud prevention or investigation. We may do so when: (1) permitted or required by law; or, (2) trying to protect against or prevent actual or potential fraud or unauthorized transactions; or, (3) investigating fraud which has already taken place. The information is not provided to these organizations for marketing purposes.

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