Customer Service

GimmeSomeStrings.com strives to be the best in customer service. 

Privacy Policy

GimmeSomeStrings.com secures your personal information from unauthorized access, use or disclosure. GimmeSomeStrings.com secures the personal information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number or personal data) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol. GimmeSomeStrings.com does not sell, rent or lease your personal information to other third party companies.

Shipping

All products ship within 2-3 business days from the time the order is placed through this website. Please allow 5-7 business days for shipping. Products ship via USPS, Fedex, or UPS.

Returns

You may return some undamaged items purchased at GimmeSomeStrings.com within 30 days of the original delivery. We will pay the return shipping costs if the product is defective or the return is a result of our error. If the item is returned for any other reason you are responsible for the return shipping costs and may be charged a restocking fee of 25 percent. No returned merchandise will be accepted without a Return Material Authorization (RMA). We will credit you in the same manner as your original payment within 7 days of receiving the returned item. For questions regarding our return policy please contact us at info@gimmesomestrings.com , or call us at 1-888-451-6663

Exchanges

We accept exchanges within 365 days of purchase as long as the product has not been opened, used, or damaged.  Please contact customer service if you need to make an exchange. 

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We respect your privacy.

We never sell, share or rent your personal information to any third parties under any circumstances. We may share information with governmental agencies or other companies assisting us in fraud prevention or investigation. We may do so when: (1) permitted or required by law; or, (2) trying to protect against or prevent actual or potential fraud or unauthorized transactions; or, (3) investigating fraud which has already taken place. The information is not provided to these organizations for marketing purposes.

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